after-sale service
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- Time of issue:2022-01-17 11:30:25
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After-sales service commitment and goals
1. Dedicated to providing high-quality services and extended services for users and service outlets.
2. Provide lifelong technical services for the company's products.
3. Provide return visit service to users.
4. Provide users with a 24-hour service hotline.
5. After receiving the user's call for help, the service personnel will arrive at the scene within 1000 kilometers of the service network within 24 hours to provide services, and within 1000-2000 kilometers of the service network will arrive and provide services within 48 hours to meet the company's distant sales areas.
6. Every time the after-sales service personnel come to the site to repair or replace parts, they will provide free debugging and free training and guidance operation services.
7. The whole locomotive is guaranteed for 1 year of free maintenance and free replacement of parts.
8. Customers who purchase large-scale products will be given optional products; new products will be tested for free; customers will be actively invited to participate in free training services 1-2 times a year and large-scale product exhibitions twice a year and give gifts.
After-sales service management manual download address: https://pan.baidu.com/s/1TLQQUzmSNVp3U0knyUiKfQ
After-sales service network distribution table
|
No. |
Service outlet name |
Nature |
Address |
Telephone |
Principal |
|
1 |
Henan Yuanda Environmental Protection Technology Co., Ltd. |
Own |
Room 801, Building 13, East District, National University Science and Technology Park, |
0371-61175117 |
Sun Zhanlong |
|
2 |
Kunshan Daon Construction Machinery Co., Ltd. |
Own |
No. 139, Nanbin West Road, Kunshan Development Zone |
0512-50172659 |
Han Xinyu |
|
3 |
Xinjiang Kexin Professional Machinery Manufacturing Co., Ltd. |
Own |
No. 10, East Eighth Road, Shihezi City, Xinjiang |
0993-6607016 |
Hao Guangai |
|
4 |
Yingxin Environmental Protection Technology Co., Ltd., Yuyang District, Yulin City |
Own |
No. 803, Yuyang Middle Road, Yuyang District, Yulin City, Shaanxi Province |
0912-8399668 |
Zheng Shuai |
|
5 |
Changsha Mingxian Electromechanical Co., Ltd. |
Own |
No. 459, Lusong Road, High-tech Development Zone, Changsha City |
0731-88104146 |
Zou Mingzhu |
|
6 |
Puyang Shengwang Construction Machinery Co., Ltd. |
Own |
200 meters east of the intersection of Pushui Road, Huanghe Road, Puyang City |
0393-4696839 |
Zhang Mingze |
|
7 |
Tianjin Dieselte Machinery Equipment Co., Ltd. |
Own |
No. 236, Jinbin Avenue, Dongli District, Tianjin |
13502080112 |
Duan Guoqiang |
|
8 |
Harbin Zhongxin Sanitation Machinery Equipment Sales Co., Ltd. |
Own |
No. 138 Yiyi Street, Daoli District, Harbin |
0451-86537838 |
Wang Pengcheng |
|
9 |
Liaoning Tianxin Special Purpose Vehicles Manufacturing CO, Ltd |
Own |
No. 7 Harmony Street, Liaoning Special Vehicle Production Base, |
400-6556279 |
Han Xu |
|
10 |
Shenyang Tianxin Expressway Engineering Co., Ltd. |
Own |
No. 164A, Lilac Street, Sujiatun District, Shenyang City |
024-29822986 |
Chen Zhengqiang |
Remarks: The answering time of the service calls of the following outlets is 8:00-17:00. Please call the service hotline 400-6556279 and the general manager's telephone number 13998382678 on statutory holidays and nights
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Liaoning Tianxin Special Purpose Vehicles Manufacturing CO, Ltd
It is a professional enterprise producing road snow removal vehicles, road maintenance vehicles, sanitation vehicles and engineering vehicles
024-29827226
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